Inbound triage & enrichment
- Score and qualify new leads against your ICP within 60 seconds
- Enrich with firmographic + technographic data and route to the right rep
- Draft personalised opener already tailored to the prospect's signals
Automations
Anything a human can do at a desk, an agent can do 24/7.
We design and deploy AI agents across the six departments where SMBs lose the most hours. Pick a starting point — we quote the first stack within 48 hours of the audit.
Reclaim 18–25 hrs / rep / week
Sales operations
Agents that enrich leads, prep your reps, follow up forever, and never let a deal go cold.
Outbound sequencing agent
- Multi-channel sequences that rewrite themselves based on engagement
- Reply detection, intent classification, hand-off to a human at the right moment
- Daily prospect list refreshed from your CRM + signals data
Proposal & quote automation
- Generate proposals from your template library + deal data in one click
- Auto-build line items, pricing, and approval routing
- Track opens, comments, and trigger nudges on stalled docs
Cut median response time by 80%
Customer support
Triage every ticket, answer 70% of L1 questions, and brief humans on the rest.
Ticket triage agent
- Classify intent, sentiment, urgency the moment a ticket arrives
- Auto-route to the right queue, pull customer history, tag the case
- Surface high-risk tickets (churn signals, VIP accounts) to leadership
L1 resolver
- Answers grounded in your KB, past tickets, and product docs
- Refunds, password resets, status updates handled end-to-end
- Confidence scoring — escalates anything it isn't sure about
Human handoff brief
- When an agent escalates, your rep gets a 30-second case brief
- Suggested response with sources and customer mood
- Post-resolution: agent updates the KB if the answer was missing
Close the books in days, not weeks
Finance & RevOps
Bills paid, invoices chased, books reconciled — without a human ever opening a spreadsheet.
AP automation
- Bills pulled from email, parsed, coded to GL, routed for approval
- Three-way match against POs and receipts before payment
- Vendor anomaly detection — duplicate or out-of-pattern invoices flagged
AR & collections
- Aging-aware dunning that escalates tone and channel automatically
- Cash application: agents match incoming payments to invoices
- Disputes routed to support with the full ledger attached
Reporting & close
- Daily flash reports built from your accounting + CRM data
- Variance commentary generated and reviewed by humans
- Audit trail of every agent action, fully reversible
Free your ops lead from inbox jail
Internal operations
The boring back-office work — onboarding, vendor admin, HR ops — handled silently in the background.
Employee onboarding agent
- Provision accounts, send NDAs, schedule intro meetings, ship laptop
- Day-30 / day-60 / day-90 nudges to managers with context
- Off-boarding flow that revokes access on the same hour
Vendor & document ops
- Contract intake → key terms extracted → flagged for legal review
- Renewal monitor — every SaaS subscription, every NDA expiry
- Centralised vendor inbox: agents reply to status pings
Workflow orchestration
- Connect the 12 tools your team flips between into a single pipeline
- Custom approval logic that mirrors how you actually decide
- Observability dashboard for every workflow Echobyt runs for you
Ship 5× more content with the same team
Marketing & content
Brand-safe agents drafting, scheduling, and distributing — your team just approves.
Content production line
- Briefs → drafts → on-brand revisions, fed by your style guide and SEO targets
- Repurpose long-form into 8 channels in a click
- Library of approved hooks, frames, and angles per ICP
Lifecycle email agent
- Behavioural triggers, audience splits, automated A/B variants
- Daily list health: cleanup, re-engagement, suppression
- Performance digest you actually read in 60 seconds
Social listening & response
- Mentions, reviews, and competitor moves surfaced in real time
- Draft responses approved or auto-sent by channel
- Inbound DM triage routed to sales or support as needed
Give every exec back 10 hrs / week
Executive & admin
Inbox triage, calendar wars, meeting prep, expense reports — the chief-of-staff layer your founder doesn't have.
Inbox triage
- Priority sorting by sender, topic, and your stated rules
- Auto-drafted replies for routine threads (intros, scheduling, status)
- End-of-day digest of what actually needs your eyes
Meeting prep & follow-up
- Pre-read built from CRM, prior threads, web research, internal docs
- Live notes + decisions captured during the call
- Auto-generated follow-up tasks, owner, due date
Expense & travel
- Receipts captured from email + photos, coded, submitted
- Policy-aware travel booking with approval workflows
- Monthly reports generated for finance with zero exec time
Pricing
Two phases. No surprises.
Phase 1
Automation audit
$2.5k – $5k
Fixed price · credited back if you continue
- 30–60 min workshop with your ops lead
- Shadowing of 2–3 highest-time-drain roles
- Written report: heatmap + ROI per workflow
- Quote for Phase 2 within 48 hours
Phase 2 · ongoing
Deploy & operate
$6k – $25k / month
Based on workflows under management · 60-day rolling
- Senior engineers building inside your stack
- 24/7 supervision and incident response
- Weekly performance + cost report
- Dedicated Slack channel with your team
- New workflows shipped each quarter
Next step
Stop paying people to do robot work.
Tell us about your team. We'll respond within one business day with a shortlist of automations and the ROI on each.
Audit fixed-price · Quote in 48h · No long-term contracts