AI implementation for owner-run businesses
Stop losing the enquiriesyou already paid for.
A serious enquiry lands mid-morning. The reply goes out mid-afternoon, and the customer has already bought elsewhere. That pattern has a monthly cost. We find it, price it in your own numbers, and build the one system that ends it.
Where the money goes
Three losses hiding inside an ordinary week. None of them show up on the P&L, and all of them repeat every month.
Response time
The enquiry that went cold while you were on site
Re-keying
The same details typed into three systems by hand
Follow-up
The quote nobody chased, sitting in a sent folder
Is this you
Three signs there is a number worth finding.
If two of these describe an ordinary week in your business, the loss is probably larger than it feels — and it can be measured in days.
Replies wait for a free pair of hands
Enquiries land while everyone is mid-job, and answers go out hours later — after the site visit, after the meeting, the next morning. The customers who could not wait have already bought elsewhere.
The same details are typed three times
A name, a number and a job description go into the inbox, the CRM and the quote by hand. Paid hours are spent copying, and every copy is a fresh chance for the error a customer notices.
Follow-up depends on someone remembering
Quotes sit in the sent folder waiting for a quiet moment that never comes. The deals lost this way never announce themselves — they simply go quiet, one at a time.
How it works
Four stages. Each one ends in something you can read, use or count.
Introductory call
01Thirty minutes on the workflow that costs you most. You leave knowing whether there is a loss worth pricing, what the diagnostic would cover, and what it would cost — with nothing committed.
Paid diagnostic
02A few days inside your real inbox and workflow. The deliverable is written findings with the loss priced in your own numbers — yours to keep, whoever you build with.
Fixed build
03One workflow, end to end, at a scope and price fixed in writing before work starts. Weeks, not quarters, with measurement wired in from day one.
Measured results
04Response time, hours returned and conversion, read against the baseline from the diagnostic. What changed is measured in your numbers, not asserted in ours.
The shape of the engagement
Scope and price agreed in writing before work starts.
One workflow, built end to end — not a pilot.
From agreed scope to a system running live.
The findings, the code and the data. In writing.
Before you decide
What owners ask before they sign.
Straight answers, written down here so the first call can be spent on your workflow.
- ?How long until something is actually working?
- The diagnostic takes days and the build takes weeks — one workflow, live in your business, not a roadmap. Scope and timeline are fixed in writing before work starts, so the date is a commitment rather than an estimate.
- ?What happens when the system breaks?
- It retries, then it degrades safely, then it hands the job to a person with the full context attached. Nothing silently disappears: every failure is logged where you can see it, and alerting is part of the build, not an extra.
- ?Who maintains it after the handover?
- Either your side, using the runbook and walkthrough that come with every build, or Echobyt under a support arrangement agreed before the build starts. Both are documented paths — month six is decided up front, never improvised.
- ?Who owns the code and the data?
- You do. The data is yours throughout, and ownership of the code passes to you on final payment, in writing, together with the credentials and the runbook.
- ?What if it turns out not to be worth building?
- The diagnostic answers that before a build is ever priced. If the findings show the loss is too small to justify the work, the document says so and everything stops there — and the findings are still yours to keep and act on.
- ?How much of my team's time does this take?
- During the diagnostic, short sessions with the people who do the work. During the build, occasional questions and a review at agreed points. At handover, one walkthrough. The point is to return hours, not consume them.
What we build
Built for real traffic,not for the demo.
An impressive demo is easy to buy and easy to regret. What lasts is the version built for the bad day: it retries when a call fails, hands a person the full context instead of guessing, logs what it did, and keeps working when nobody is watching. These are the pieces we assemble, in the order your workflow needs them.
- Inbox triage and routing
- Enquiry qualification and scoring
- WhatsApp and email automation
- Quote and proposal generation
- Document and attachment extraction
- CRM hygiene and deduplication
- Scheduling and calendar handling
- Follow-up sequences that stop when a human replies
- Human handover with full context
- Monitoring, alerting and failure handling
- Reporting on response time and conversion
- Integration with the systems you already pay for
We build the smallest set that stops the loss. Anything else is decoration.
Start here
Bring us the inbox, not a brief.
The diagnostic is days of senior attention inside your actual workflow, ending in written findings with the loss priced in your own numbers. The findings are yours to keep whoever you build with — and if the honest answer is that building is not worth it, the document will say exactly that.
Your inbox has a number.Find out what it is.
Engineering in Dhaka. UK company and contracts in London. Delivered remotely.